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SFPD names language liaison, outlines training and tools for limited-English callers
Summary
The San Francisco Police Department announced a new language liaison, audits of station language resources, plans for PSA and academy training, distribution of language-line cards and forms in five core languages, and a mid-December annual language-access report deadline.
The San Francisco Police Commission heard a departmental update Sept. 19 on language-access work that affects residents with limited English proficiency. Police presented a series of operational steps — including a new language liaison officer, station audits and upcoming training — intended to make interpretation and language services more available across the city.
The department identified Officer Eric Chang as its new language liaison and said he recently transferred from the airport division. Sergeant Paul Yip told commissioners that station audits found language-line phones and interpreter signage in place, that forms were being supplied in the…
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