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OCC wins mediation award; director reports drop in pending cases and two new investigators in proposed budget
Summary
The Office of Citizen Complaints received an award for its mediation program and Director Hicks told the Police Commission the mayor's budget preserves OCC funding and adds two investigators; the OCC reported 64 complaints in May and fewer pending cases than earlier in the year.
The Office of Citizen Complaints (OCC) told the Police Commission on June 6 that its mediation program received a community award and that the mayor’s proposed budget would restore capacity by funding two new investigator positions.
Director Hicks said the OCC’s mediation program was honored at the San Francisco Community Board’s Peacemaker Awards and that the program — led by mediation coordinator Donna Salazar — has increased mediations and received recognition from the Board of Supervisors and state senate representatives. Salazar thanked volunteers and partners including the San Francisco Bar Association and the Police Officers Association.
On caseloads, Hicks reported that the OCC received 64 complaints between May 1 and May 31 (down from 66 the same period last year), and that investigators closed 84 cases in May. He said the OCC had about 321 pending cases as of May 31 and 317 pending cases at the meeting (a modest decline). The controller’s post‑audit found the OCC in compliance on the items it reviewed.
Hicks said Mayor Lee’s proposed budget preserves OCC funding and adds two line‑investigators that the office expects to hire in September. The director said additional staffing requests remain a priority, including another attorney, an information systems analyst and a supervising investigator.
Why it matters: The staffing and caseload figures indicate the OCC is reducing backlog when staffed, and extra investigators would aim to accelerate case resolution and improve oversight responsiveness.
Quotes: "In May, the OCC received 64 cases... investigators closed 84 cases," Director Hicks told the commission. "In this proposed budget, the OCC took no cuts, and our budget was enhanced by the addition of 2 line investigators."
