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OCC reports more complaints; four adjudicated cases led to admonishments
Summary
The Office of Citizen Complaints reported 80 new cases in March 2012 and 365 pending cases as of March 31. Director Joyce Hicks summarized four adjudicated cases resulting in admonishments and other dispositions; commissioners asked for clarifications about specific case dispositions.
Director Joyce Hicks told the commission that the OCC opened 80 cases in March 2012, a roughly 14% increase over March 2011, and that year‑to‑date case openings (201) were up 6% from the prior year. As of March 31, the OCC had 365 pending cases. Hicks said the OCC mediated a portion of cases and sustained allegations in four…
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