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OCC director outlines complaint process, reports 784 complaints in 2011 and high officer mediation participation
Summary
Joyce Hicks, director of the Office of Citizen Complaints, told the commission the OCC received 784 complaints in 2011, sustained allegations in 7% of closed cases, closed 846 cases last year and ran 61 mediations (7% of closures); OCC aims to complete most investigations within a year and uses subpoena power and mediation to increase accountability.
Joyce Hicks, director of the Office of Citizen Complaints, briefed the San Francisco Police Commission on the OCC’s role, powers and 2011 caseload at the Park District meeting.
Hicks said the OCC is separate from the police department and is the city’s civilian oversight body for police misconduct investigations. She told the commission the office has 35 staff (mostly investigators) and subpoena authority to compel testimony and…
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