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OCC director reports fewer complaints in 2010, mediation program highlighted
Summary
Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission the OCC received 854 complaints in 2010 (a 16% decline from 2009), mediated 63 cases and sustained 9% of allegations overall; the OCC refers cases recommending more than 10 days— discipline to the Police Commission.
Joyce Hicks, director of the Office of Citizen Complaints, presented the OCC—s role and 2010 caseload figures to the Police Commission at the June 29 meeting.
Hicks said the OCC has 35 staff (mostly investigators) and provides civilian oversight of San Francisco police complaints. She reported the OCC received 854 complaints in 2010, a 16 percent decrease from 1,018 complaints…
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