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OCC reports fewer complaints year to date; 66 filed in May
Summary
Director Joyce Hicks told the commission the Office of Citizen Complaints logged 66 complaints in May and 326 year-to-date through May 31, a 19% decrease from the same period in 2010; OCC also reported 358 closed cases, 394 pending, 30 sustained findings and 30 mediations through May.
Director Joyce Hicks presented the Office of Citizen Complaints (OCC) monthly comprehensive statistical report for the period ending May 31, 2011.
Hicks reported 66 complaints were filed with OCC in May and 326 complaints had been filed year to date through May 31, a 19 percent decrease compared with the same period in 2010. She said…
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