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OCC reports fewer complaints year‑to‑date; public commenters spar over police conduct and press coverage
Summary
The Office of Citizen Complaints reported a roughly 20% year‑over‑year decline in complaints through April and increased mediation activity; in public comment residents voiced both support for police and sharp criticism of union leaders and media coverage of officer conduct.
The Office of Citizen Complaints (OCC) told the Commission that complaint filings through April 30 totaled 260 in 2011 versus 328 in the same period in 2010 — a decline the OCC director described as approximately 20% year‑over‑year. Director Joyce Hicks reported that 72 complaints were filed in April, 282 cases were closed during the period and 403 remained pending as of April 30; 21 cases (7% of closed cases) were sustained, and OCC mediation increased to 26 sessions in 2011 from 7 the prior year.
Commissioners pressed Hicks on accounting discrepancies between opened, closed and pending case counts; Hicks…
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