Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
OCC reports fewer complaints but higher sustained rate in 2010; staffing shortfalls persist
Summary
The Office of Citizen Complaints reported 854 complaints filed and 812 closures in 2010, a 16% drop from 2009, but sustained findings rose to 72 (8.9% sustained rate). Director Hicks warned staffing shortfalls and budget cuts risk eliminating mediation and increasing investigator workloads.
The Office of Citizen Complaints (OCC) told the San Francisco Police Commission that the office closed 812 cases in 2010 and received 854 new complaints — a 16% drop in filings compared with recent peaks — but that the share of allegations sustained rose, reaching the highest sustained rate in six years.
Director Hicks presented the OCC’s 2010 annual report and described persistent operational strains: budget cuts, several…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
