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SFPUC outlines rate schedule and outreach ahead of May 5 adoption hearing
Summary
CFO Todd Reitstrom told the commission the Rate Fairness Board will deliver recommendations April 28 and the commission will consider rate adoption May 5; staff described outreach tools and a proposed five-year retail increase averaging about 10% per year for single-family homes.
Todd Reitstrom, CFO and assistant general manager of business services, briefed the commission on the water and wastewater rate process and outreach on April 17.
Reitstrom said the Rate Fairness Board will present recommendations on April 28, with the commission scheduled to deliberate before a May 5 hearing on proposed rate adoption. He described outreach efforts including a 45-day mailer, neighborhood stakeholder meetings, online average-bill calculators and a short video showing how ratepayer dollars support the Water System Improvement Program.
On the substance of the proposal, Reitstrom said the retail-rate proposal for single‑family residential homes averages about 10% per year over five years — consistent with assumptions approved by voters in February 2002 under Propositions A and E — and noted the commission adopts rates that then may be reviewed by the Board of Supervisors within 30 days.
Commissioners asked about targeted assistance for low‑income customers and ways to communicate subsidy options; staff said they are developing a package that would include targeted outreach to roughly 6,000 customers already receiving low‑income deductions, potential General Fund support, an "angel" fund check‑off on bills, and home audits plus fixture replacement to lower usage before rates are adopted.
Reitstrom asked if there were any questions and offered further follow-up with staff and communications team members.
