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Office of Citizen Complaints reports rising pending caseload, mediations resume
Summary
The OCC reported 364 opened and 321 closed cases year-to-date and 424 pending cases, noting staffing constraints and an increase in sustained findings; the OCC also said mediations rose in May after the mediator's return.
Director Joyce Hicks told the Police Commission that the Office of Citizen Complaints (OCC) has opened 364 cases and closed 321 year-to-date, leaving 424 pending (160 carried from last year and 264 opened this year).
"We have 424 pending cases, 160 from last year and 264 from this year," Director Joyce Hicks said, and added that the OCC is operating with 13 journey-level investigators, with staffing shifts due to leaves.
Hicks reported that sustained findings have increased to 25 this year-to-date compared with 16 in the same period last year, a 56% increase, and that mediation work has begun to rebound: the OCC facilitated 13 mediations year-to-date, including six in May.
Commissioners welcomed the recovery of the mediation program and thanked OCC staff for progress. Director Hicks said she will continue to monitor staffing and bring updates to future meetings.
Sources: OCC Director Joyce Hicks, May 19 Police Commission meeting.
