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San Francisco OCC outlines complaint process, mediation and 2009 complaint data
Summary
Joyce Hicks, executive director of the Office of Citizen Complaints, told the Police Commission the OCC is a civilian oversight office with 35 staff that received 1,019 complaints in 2009, mediates cases and forwards sustained findings to the police chief for discipline when warranted.
Joyce Hicks, executive director of the Office of Citizen Complaints, told the San Francisco Police Commission on April 28 that the OCC investigates civilian complaints against police officers, offers mediation and makes policy recommendations to strengthen police accountability.
Hicks described the OCC as one of the largest civilian oversight offices in the country. The office, created by a voter-approved charter amendment in 1982 and operational since 1983, currently has 35 staff, most of them investigators,…
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