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OCC reports 71 complaints in January; urges language‑access, juvenile‑policing and OIS policy changes
Summary
The Office of Citizen Complaints told the Police Commission the OCC received 71 complaints in January, closed 58 cases (five sustained) and has 397 pending; the OCC recommended seven language‑access measures, juvenile‑policing protocol changes and further review of officer‑involved‑shooting policies.
Joyce Hicks, director of the Office of Citizen Complaints, reported to the San Francisco Police Commission that "In January, the OCC received 71 complaints," a decline of about 8 percent from January 2009. Hicks said the office closed 58 cases in January, of which five reached sustained findings, and that 397 cases remain pending.
The OCC used its quarterly "Sparks" submission to offer policy recommendations to the Police Department. Sam Ramirez, a policy analyst for the OCC, told the commission the agency presented seven recommendations to improve language access: a system to provide real‑time information on the availability and…
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