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Police commission hears language‑access briefing; community urges faster on‑scene interpretation and broader outreach
Summary
SFPD and the Office of Citizen Complaints reviewed Department General Order 5.2o on language access; presenters described translated materials and language‑line services, while community members and advocates pressed for faster on‑scene interpretation, more cell phones for officers, quality control and proactive outreach to monolingual residents.
At a September 2 community meeting in Chinatown, the San Francisco Police Department and the Office of Citizen Complaints presented the departments language‑access program under Department General Order 5.2o, adopted in October 2007.
Lisa Torres, the departments language access liaison officer, described steps taken to implement DGO 5.2o, including a coalition with community groups, translated brochures in five languages, dual language‑line handsets at district stations, and training for officers. "This order was adopted in 10/16/2007," she said, and…
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