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Office of Citizen Complaints reports 335 cases opened year-to-date
Summary
Joyce Hicks, director of the Office of Citizen Complaints, told the Police Commission the OCC opened 335 cases year-to-date, had 398 pending cases and facilitated 22 mediations; she urged continued civilian oversight work and shared outreach activity.
Joyce Hicks, director of the Office of Citizen Complaints, delivered a brief status report to the Police Commission with case-count and outreach figures.
Hicks reported that from January 1 through the current date the OCC had opened 335 cases and closed 329; in April the office opened 89 cases and closed 73. She said the OCC had 398 pending cases, including 147 dating from 2008 and 251 from the current year, and that the OCC had facilitated 22 mediations year-to-date (six in April).
Hicks also described recent outreach work, including testimony at the Oakland City Council Public Safety Committee where she addressed civilianizing internal affairs and the broader role of civilian oversight. "I addressed the Public Safety Committee on civilian oversight of the police and particularly, the Office of Citizen Complaints, and the importance of civilian oversight in communities," she said.
The Commission had no follow-up questions from the dais and there were no public comments on the director’s report during the meeting.
The report is administrative and informational; no formal action was recorded.
