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OCC director reports case workload and names Charles Gahlman permanent chief investigator
Summary
Office of Citizen Complaints Director Joyce Hicks reported recent case openings/closures, described personnel work, and announced Charles Gahlman's appointment as permanent chief investigator after a national competitive process.
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SAN FRANCISCO ' At the Sept. 17 Police Commission meeting, Office of Citizen Complaints (OCC) Director Joyce Hicks summarized recent caseload figures, personnel changes and an internal leadership appointment.
Hicks told the commission the OCC opened 45 cases and closed 35 in the month; year-to-date totals were provided (the director said 739 opened and 785 closed to date). She described personnel work to build capacity at OCC over her nearly one-year tenure and said the office filled 11 vacant staff positions, including a permanent chief investigator.
Hicks announced that Charles Gahlman, who had been acting in the provisional role, was appointed permanent chief investigator after a national search, written examinations and a performance-based interview. "Chief investigator Charles Gahlman was by far the most qualified candidate," Hicks said, and praised his two decades of investigative experience and knowledge of police department operations.
The director also said the OCC had prioritized performance plans and staff development, and that filling the chief investigator role was a central step in the office's internal stabilization. There were no votes on OCC policy at the meeting.
Separately, the Commission moved into closed session later in the agenda to consider disciplinary matters (case C08-133) and threatened litigation regarding promotions and assignments; upon reconvening the panel ordered non-disclosure of the closed session. The meeting adjourned at 8:07 p.m.
