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OCC reports 26 mediated complaints in 2008 so far and expands outreach efforts
Summary
The Office of Citizen Complaints reported 26 mediated police-misconduct complaints in calendar 2008 to date and described outreach activities in May that reached more than 500 people; commissioners welcomed the outreach.
The Office of Citizen Complaints (OCC) reported on its mediation and outreach activities to the Police Commission, saying 26 complaints were mediated in calendar 2008 to date and summarizing outreach conducted in May.
OCC Director Hicks said mediation is a key program linking community members and the department; mediation resolved 26 complaints so far in 2008. Hicks described eight outreach activities in May that collectively reached over 500 people, including television appearances, newspaper interviews, and attendance at community events such as the Asian Heritage Street celebration and the Juvenile Justice Summit. The director also noted visits to and from other oversight agencies, including a delegation from Turkmenistan and a visit to New York City's Civilian Complaint Review Board.
Commissioners responded positively to the outreach report, saying it improved community awareness without driving a significant increase in complaints. Director Hicks emphasized outreach aims to inform the public about filing complaints and mediation options rather than soliciting complaints.
