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Office of Citizen Complaints reviews intake, mediation and oversight role
San Francisco Police Commission · March 26, 2008
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Summary
Joyce Hicks, executive director of the Office of Citizen Complaints, briefed the commission on OCC staffing, intake methods and mediation offerings, and reminded the public that the OCC was created by a 1983 voter‑initiated charter amendment to provide civilian oversight of the San Francisco Police Department.
Joyce Hicks, executive director of the Office of Citizen Complaints, told the Police Commission the OCC has a 35‑member staff composed primarily of investigators, supported by attorneys and administrative staff. She described intake channels —…
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