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New OCC director outlines oversight priorities and mediation program
Summary
Joyce Hicks, appointed executive director of the Office of Citizen Complaints in November, told the Police Commission the OCC has 35 staff, investigates police complaints and is expanding mediation as an alternative to discipline, with nearly 50 mediated complaints last year.
Joyce Hicks, executive director of the Office of Citizen Complaints, introduced herself to the commission and the Bayview audience at the Feb. 27 meeting and described the office’s role, staffing and recent priorities.
Hicks said she began in the position Nov. 26 and described the OCC as an independent agency created by a voter-initiated amendment to the San Francisco City Charter in 1983 that…
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