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OCC outlines progress on controller's audit, but warns mayor's budget funds fewer positions than requested
Summary
The Office of Citizens' Complaints reported progress on implementing the controller's recommendations, including new case management and outreach logs and a monthly improvement in closures (85 intakes, 90 closures in May). The OCC asked for nearly $1 million in staffing; the mayor proposed a smaller increase of roughly $182,760 and one new investigator.
Director Fields (acting director of the Office of Citizens' Complaints) reported to the Police Commission on steps taken to implement recommendations from the controller's audit of the OCC. Fields said the OCC prioritized instituting case management to close sustainable cases within nine months, clearing older backlog cases, increasing transparency and outreach, and training supervisors on personnel evaluation practices.
Fields provided monthly statistics and said May was "a very strong month" with 85 cases brought to the OCC and 90 closed. The OCC is pursuing additional staffing and organizational changes; the commission had proposed an increase of about $992,231 for investigative, policy and administrative positions, but the mayor's budget included only approximately $182,760, covering reclassification of the OCC director post and one additional investigator, plus modest materials and moving-related funds.
Commissioners urged a public benchmark: several members recommended a six'month or one'year status report showing which controller recommendations have been implemented and what remains outstanding. Fields said the OCC will provide an implementation mapping tied to controller recommendations and will continue outreach activities (including a planned presence at the Juneteenth Festival).
