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DPH outlines tightened program-monitoring system and coordination with citywide nonprofit oversight
Summary
DPH Chief Operating Officer Jenny Louie presented a refreshed program monitoring framework that standardizes performance metrics, clarifies timelines for contract monitoring, and promises fuller monitoring reports to the Health Commission; the department said it will coordinate with the Controller’s office under new nonprofit-monitoring legislation.
Jenny Louie, DPH chief operating officer, told the Health Commission that the department is standardizing how it develops, collects and reports program performance metrics tied to community-based organization contracts. "This presentation has actually come up as a result, primarily, perhaps, for the finance committee members, but we thought that it'd be great to just, educate the entire commission on our process," Louie said.
Louie outlined four monitoring components used by the Business Office of Contracts Compliance: program performance (standardized or individual objectives),…
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