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DPH outlines expanded contract monitoring, new oversight tools and focused review of higher‑risk vendors
Summary
DPHs Business Office of Contract Compliance described a return to scoring and site visits, a new agency performance and financial stability report, and an initial focused review of 14 higher‑risk vendors among roughly 125 vendors (covering ~450 programs); commissioners pushed for clearer dashboards and staffing plans.
Michelle Ruggles, acting director of the Department of Public Healths Business Office of Contract Compliance (BOCC), told the Health Commission on March 7 that DPH is reestablishing a robust vendor‑monitoring regime after pandemic disruptions.
Ruggles described three primary monitoring functions: fiscal monitoring, annual program monitoring and fiscal/compliance monitoring. She said BOCC tracks program performance objectives, deliverables, compliance and client satisfaction across more than 450 individual programs…
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