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City outlines EMS alert system, ambulance diversion goals and PulsePoint rollout
Summary
San Francisco EMS presented an update on automated EMS Alert (replacing CADDI), new policies to reduce ambulance diversion and patient offload delays, a target improvement schedule and a PulsePoint app rollout to increase bystander CPR and AED use.
San Francisco’s Emergency Medical Services agency on Aug. 2 described a package of operational changes aimed at smoothing ambulance dispatches, reducing ambulance patient offload delays (APOD) and improving community cardiac arrest response.
Andrew Holcomb, acting EMS director, said EMS Alert — an automated successor to an earlier CADDI manual system — pulls live 911 data to distribute ambulances more evenly across the system and reduce surge events. "EMS alert is automatic, and takes real data from our 911 center and then pushes it into our ReadyNet system," Holcomb said,…
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