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DPH compliance office reports fewer overpayments and ongoing audit work; privacy incidents steady
Summary
The Office of Compliance and Privacy Affairs reported FY20—21 monitoring and audits to the Health Commission: 51 provider audits (36 had error rates >5%), continuing efforts reduced repayments since FY17—218, and no federal privacy financial penalties in FY20—21; the office described hotline, corrective-action processes, and data-sharing work during COVID.
Margaret Rakowski, chief integrity/compliance officer for the Department of Public Health, presented the OCPA annual report to the Health Commission on Oct. 19.
Rakowski reviewed the compliance program's seven fundamental elements: leadership and governance, policies and procedures, open reporting channels, ongoing auditing and monitoring, training, internal investigations and corrective action. She described DPH's confidential toll-free hotline and email for reporting suspected violations and said…
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