Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Pilot street crisis response teams divert hundreds of behavioral-health 911 calls; early data show majority of contacts resolved in community
Summary
DPH—s Street Crisis Response Team pilot has diverted thousands of code-800 calls citywide since November; early March data show 256 responses in the month and program leaders reported 53% of contacts were resolved in the community with an average arrival time of about 15 minutes.
Angelica Almeida, who leads DPH—s street-based behavioral programs, told the Health Commission on April 20 that the Street Crisis Response Team pilot is expanding across San Francisco and producing early, promising results.
Almeida described a three-person rig model: a community paramedic from the Fire Department, a DPH behavioral health clinician and a peer specialist. The teams launched in phases (Tenderloin in November, Castro-Mission in February and Bayview in early April) and DPH plans six teams by the end of the fiscal year to approach citywide coverage. Almeida said the Bayview launch was intentionally prioritized for equity reasons despite lower 911 call volumes there.
DPH provided…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
