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Health Commission reviews ZSFG annual report; approves environment-of-care, patient-care plan and safety program
Summary
The commission reviewed Zuckerberg San Francisco General Hospital's FY2019'20 report (EPIC transition, telehealth, UCSF partnerships and COVID-19 response) and approved three JCC-recommended items: Environment of Care Annual Report; Hospital Plan for Provision of Patient Care; and Performance Improvement/Patient Safety Program.
The San Francisco Health Commission received Zuckerberg San Francisco General Hospital (ZSFG) CEO Dr. Susan Ehrlich's FY2019'20 annual report and separately approved three items recommended by the Joint Conference Committee.
Dr. Ehrlich highlighted major organizational changes and pandemic operations: the enterprise electronic health record EPIC went live on Aug. 3, 2019; outpatient telehealth accounted for approximately 30,000 visits in the reporting period; and the hospital leverages a longstanding partnership with the University of California San Francisco (UCSF), which the presentation noted involves more than 800 UCSF principal investigators on site and roughly 850 funded awards with annual funding that the presentation described as exceeding about $200,000,000.
Ehrlich framed the year as historic, citing the EPIC implementation and the COVID-19 response. She described operational adaptations made during the pandemic (daily hospital incident command meetings, screening and triage protocols, alternate testing sites and field clinics, staff redeployments and surge planning) and emphasized equity-focused staff programs and improvements in data infrastructure and clinical quality work.
After discussion, the commission took separate votes to approve the Environment of Care Annual Report, the Hospital Plan for Provision of Patient Care, and the Performance Improvement/Patient Safety Program. Each item passed following motions and roll-call votes; commissioners indicated the items had been vetted by the JCC.
Quotes from the meeting included Commissioner Green calling the report "really beautiful" and "well done," and Dr. Ehrlich summarizing the year: "Epic, COVID-nineteen, and we have truly, I think, risen to the challenge here."
What passed and next steps
- Environment of Care Annual Report: motion made and seconded; passed by roll call. - Hospital Plan for Provision of Patient Care: motion made and seconded; passed by roll call. - Performance Improvement/Patient Safety Program: motion made and seconded; passed by roll call.
The adopted items become the basis for ZSFG's operational compliance and improvement work and will be reflected in the hospital's ongoing reporting to the commission and the JCC.
