Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
DPH describes Zuckerberg San Francisco General data-center overheating incident; no patient data lost
Summary
Acting CIO Winona Miedolovich told the commission a chiller failure and multiple alert failures caused partial server outages on March 2 at a Zuckerberg San Francisco General data-center; clinical systems were down between ~2.5 and 5.5 hours depending on the application, there was no confirmed data loss, and DPH will complete an after-action review with recommendations within 90 days.
The Department of Public Health reported to the Health Commission that on March 2 a data-center room overheated at a facility supporting Zuckerberg San Francisco General, causing intermittent server outages. Acting chief information officer Winona Miedolovich said the problem stemmed from a chiller that failed to fail over to backup units and from a cascade of alert failures.
Miedolovich described four alert layers; she said the first three failed and only the fourth produced an email that prompted a manager to contact on-call…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
