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Primary care unit reports Lean rollout tied to EPIC, sets 7-day follow-up target
San Francisco Department of Public Health — Health Commission · June 19, 2018
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Summary
Primary Care presented its Lean/Daily Management System tied to EPIC implementation, aiming for 70% of clinics to perform seven-day post-hospitalization follow-ups; Tenderloin clinic reported a 68.2% rate and cohorts 3 and 4 are scheduled to begin later in the rollout.
A representative from the Primary Care unit reported on a three-year Lean engagement that developed a Daily Management System (DMS) to improve clinic operations and staff engagement. The unit said the DMS is tied to EPIC implementation and aims for 70% of San Francisco clinics to complete a seven-day…
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