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DPH compliance office reports whistleblower complaints, privacy breaches and $1.8M voluntary repayments
Summary
The Department of Public Health's Office of Compliance and Privacy Affairs reported 74 whistleblower complaints in FY16-17 (22 substantiated), 16 reportable privacy breaches and roughly $1.8 million in voluntary repayments to Medi-Cal/Medicare; commissioners asked for year-over-year comparisons and noted planned staff expansion.
Maggie Rykowski, chief integrity officer and director of the Office of Compliance and Privacy Affairs (OCPA), told the Health Commission that OCPA operates a 24/7 whistleblower hotline and received 74 complaints in fiscal year 2016-17. The office closed 42 investigations, substantiated 22 claims and had others that remained complex or required coordination with other departments.
Rykowski outlined OCPA's three core components: compliance, privacy and data sharing. She said the office plans to fill four vacant positions (bringing…
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