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Health Network outlines strategic plan progress and True North metrics; EPIC decision due
Summary
Director Roland Pickens told the Health Commission that two of five Phase 1 A3 charters are complete, an EPIC EHR go/no-go decision with UCSF is imminent, and commissioners pressed for narrative context on True North metrics and faster progress on emergency department wait times.
Roland Pickens, director of the San Francisco Health Network, briefed the Health Commission on the network'level strategic plan and the status of the network's True North metrics, saying the department is applying lean/A3 methods to coordinate improvement work across the system.
Pickens reported that two of five Phase 1 A3 team charters ("Right Information Every Time, Anywhere" and "Stabilize Finances") have moved into implementation and monitoring, with the remaining three moving toward completion. He said the department is establishing an EHR governance structure and a project management office to manage the work and that a go/no-go decision on EPIC with UCSF Medical Center "is expected to be reached and…
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