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San Francisco Health Network lays out lean plan, moves toward EHR decision and pledges to improve low CMS rating
Summary
Network director Roland Pickens told the Health Commission the San Francisco Health Network is implementing a lean strategic plan and True North metrics, is negotiating with UCSF on an EHR (Epic/Apex) with a decision expected by December, and will target improvements after an initial 1‑star CMS rating for Zuckerberg San Francisco General.
Roland Pickens, director of the San Francisco Health Network, updated the San Francisco Health Commission on the network’s FY2016–17 priorities and its lean strategic planning work, including an emphasis on a phased electronic health record rollout and a set of "True North" performance metrics meant to guide networkwide improvements.
Pickens said the network has identified nine strategic initiatives and is using A3 charters and an x‑matrix to align those priorities. He said negotiations with UCSF over an Epic/Apex electronic health record are in discovery and that “By December, we should have a decision 1 way or the other as to actually…
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