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San Francisco Health Network outlines progress on integration, data and access goals
Summary
SF Health Network leaders reported creation of a business intelligence unit, a new ambulatory care organization and a managed care office; presenters highlighted improved access metrics, marketing/branding work and remaining risks including the 2015 Medi'Cal waiver and patient retention challenges.
San Francisco Health Network Director Roland Pickens and colleagues delivered a quarterly update describing organizational changes and early results as the network implements health reform priorities.
Pickens said the network has established three notable capabilities: a Business Intelligence Unit to centralize data and dashboards; a formal ambulatory care organization with a primary care director to strengthen the medical home role; and a new managed care office to coordinate contracting and relationships with health plans. "We are now up on our two hands and…
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