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SFHSS staff and Blue Shield outline Medicare Advantage PPO transition, staff says cards due in late December

San Francisco Health Service Board · November 14, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

SFHSS and Blue Shield told the Health Service Board they expect to transfer roughly 18,500 Medicare and 1,500 non‑Medicare members to a Blue Shield MAPD PPO effective Jan. 1, 2025; staff reported town halls, webinars and a work‑around for an outstanding electronic enrollment file risk and said ID cards will be mailed in late December.

San Francisco Health Service System staff and Blue Shield of California representatives told the Health Service Board they expect a largely smooth transition of the SFHSS Medicare Advantage PPO plan from UnitedHealthcare to Blue Shield on Jan. 1, 2025.

Ray Guillen, SFHSS chief operating officer, said the transition plan covers the administrative and member‑experience work streams needed to transfer approximately 18,500 Medicare members and 1,500 non‑Medicare members from…

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