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SFHSS reviews COVID-19 testing trends, claims suppression and dental PPE; plans outline member guidance

San Francisco Health Service System Board · August 13, 2020
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Consultants and plan representatives briefed the SFHSS board on rising cases, reduced claims from deferred care, testing prioritization for symptomatic and high-risk groups, and dental PPE policies; Kaiser announced a transportation benefit enhancement and Delta Dental described a $10 PPE reimbursement for in-network providers.

Consultants from Aon and health-plan representatives briefed the San Francisco Health Service System board on Aug. 13 about COVID-19 trends, testing access, plan-level claims data and provider guidance.

Anne Thompson of Aon opened the presentation with national, state and San Francisco data, noting case and testing counts were updated through Aug. 11-12 and that local data are a "moving target." She reported San Francisco had a seven-day average of about 3,122 tests (as of July 30) and remained at a high-alert level by per-capita case metrics.

Aon and plan actuaries described "claim suppression," the observed drop in…

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