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Kaiser reports 27 ride requests in January for new transportation benefit; board seeks cleaning and testing assurances amid COVID‑19
Summary
Kaiser Permanente told the board it has recorded 27 successful transportation requests in January and outlined a multi‑pronged outreach plan to notify Medicare Advantage members; wheelchair‑van and gurney‑van coverage remain targeted for 01/01/2021 pending CMS compliance, and commissioners asked Kaiser to confirm vendor cleaning and infection‑control procedures.
Kaiser Permanente representatives gave the board a quarterly update on a transportation benefit available to SFHSS Medicare Advantage members and outlined several next steps for expanding and communicating the service.
Denise Rodriguez, Kaiser director of strategic accounts for the public sector, said Kaiser recorded 27 successful transportation requests in January. She said Kaiser is working to add wheelchair‑van and gurney‑van coverage, but those services are…
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