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Retiree survey finds interest in brain health, activity and social programming; HSS plans mailings and a booklet

San Francisco Health Service System Board · December 13, 2018
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Summary

SFHSS’s retiree check‑in survey found retirees most interested in brain health, physical activity and healthy eating. Staff plan targeted communications: an email to ~10,000 members, a February booklet and a spring social‑engagement campaign.

Stephanie Fisher, Well‑being Manager, and Carrie Beshears, assistant well‑being manager, presented results of a retiree check‑in survey and an outreach plan.

Fisher said the survey was mailed by postcard with online and paper follow‑ups and that about 80 percent of respondents completed it online and 20 percent by mail, producing a sample close to the membership demographics. The six topic areas of broad interest were brain health, physical activity, healthy eating, breathing and stretching, sleep and weight.

The outreach plan includes an early‑January email to roughly 10,000 retired members for whom SFHSS has email addresses, a half‑page booklet to be mailed in February that combines results with actionable resources, and a spring home mailing to promote social engagement and in‑person activities. Carrie Beshears reported that staff held flu clinics across the city (23 clinics and 246 high‑dose flu shots) and highlighted retiree‑focused wellness center activities that help members stay active and social.

Board response: Commissioners thanked Fisher for building the program and urged continuation of in‑person activities. Fisher said she will hand off the project as she departs and that the program will continue under acting leadership.

Next steps: Staff will proceed with the planned communications and deliver a more detailed analysis for future planning.