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SFHSS board adopts 2020–2022 strategic plan, asks staff for clearer definitions and an endorsement letter
Summary
The San Francisco Health Service System board unanimously approved a 2020–2022 strategic plan that emphasizes affordable, coordinated care, member engagement and organizational excellence; the board asked staff to clarify terms such as 'concierge' and voted to include a board endorsement letter in the plan publication.
The San Francisco Health Service System board unanimously adopted a strategic plan covering plan years 2020–2022 after presentations from Executive Director Yand and Senior Health Program Planner Leticia Pagan.
Yand said the plan restates the system’s mission, vision and values and sets five strategic goals: affordable and sustainable care, reducing complexity and fragmentation, engaging and supporting membership, preserving choice and flexibility, and strengthening organizational excellence. "It's really…
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