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SFHSS outlines open-enrollment mailing plan and first retiree eBenefits rollout

San Francisco Health Service System Board · September 13, 2018
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

HSS officials said they will mail about 76,000 open-enrollment packets and roll eBenefits/self-service out to roughly 4,500 retirees this year, with technical limits on full rollout tied to PeopleSoft and active-directory migration.

San Francisco Health Service System staff briefed the board on this year's open-enrollment communications and a partial rollout of eBenefits self-service for retirees.

Chief Operating Officer Mitchell Griggs said the department will mail about 76,000 open-enrollment packets this year — roughly 1,000 more than last year — and has segmented communications for active employees, retirees with and without Medicare, and city-plan-choice eligible…

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