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SFHSS board reviews high-level strategic plan for 2020–2023, asks for operational details
Summary
The San Francisco Health Service System board heard a high-level strategic plan from Aon covering five goals — affordable & sustainable care, reduced fragmentation, member engagement, choice and whole-person health — and asked staff for more operational detail and resource estimates ahead of an October approval vote.
The San Francisco Health Service System board on Thursday reviewed a high-level draft strategic plan for plan years 2020–2023, with consultants from Aon outlining five strategic goals designed to guide benefit design and member services over the next three years.
Juan Anderson of Aon told commissioners the plan centers on five priorities: making benefits affordable and sustainable, reducing complexity and fragmentation, engaging and supporting members, offering choice and flexibility, and advancing whole-person health. “This plan…
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