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HSS presents 2016 annual report showing membership growth and renewed emphasis on wellness and transparency

San Francisco Health Service System Board · January 12, 2017
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Summary

The board accepted the HSS 2016 annual report highlighting member growth (roughly 114,000–116,000 lives), administrative cost figures and expanded wellness and transparency initiatives; commissioners praised staff work and asked for continued attention to outpatient and pharmacy cost drivers.

Director Dodd presented the Health Service System’s 2016 annual report, drawing attention to an infographic that tracks membership growth and operational activity. The report notes the system administers benefits for more than 114,000 members (presentations also referenced 116,000 in enrollment slides), handles tens of thousands of open-enrollment transactions and has expanded wellness programs and data-analytics capacity.

Dodd outlined administrative costs, the number of plans administered and efforts to improve transparency with providers and vendors. Commissioners asked about outpatient cost drivers and pharmacy trends; Dodd noted outpatient care accounts for a substantial portion of spending across carriers and that pharmacy has remained a consistent share (~30%) of total costs.

The board commended staff, accepted the annual report and recorded unanimous approval.