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HSS staff survey shows solid engagement, identifies growth and recognition as priorities
Summary
An employee engagement survey of HSS staff drew a 90% response (43 of 48). Overall engagement scored 3.7/5; 'fit' was highest (4.05) and 'growth' lowest (3.19). Consultants recommended prioritizing two departmentwide initiatives — improved recognition and clearer career-development steps.
Consultants from Integral Talent Systems presented results of an employee engagement survey to the Health Service Board on Aug. 4, reporting a high response rate and several actionable findings.
Lynn Ware of Integral Talent Systems said the survey was conducted June 6–17 and 43 of 48 employees responded (90%). On a 1–5 effectiveness scale, overall engagement averaged 3.7, fit scored 4.05, alignment 3.88, team 3.46, valuing 3.33, and growth the lowest at 3.19. Ware said 63.25% of respondents rated overall engagement items as favorable (4–5).
Consultants recommended HSS select and prioritize two departmentwide initiatives focused on increasing visible recognition for employees and clarifying growth and career‑development opportunities. They also recommended improved cross‑departmental communication to reduce silos and a follow-up process to measure progress.
Board members asked technical questions about survey mechanics (NA options, completion rates, and outlier handling). Consulting staff said they cleaned data for outliers, provided benchmarking comparisons and indicated more detailed item-level data would be used for action planning with the management team.
Ending: The board endorsed the follow-up process; staff and consultants will meet with HSS management to prioritize initiatives and plan a timeline for action and re‑measurement.
