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Board approves Best Doctors second-opinion service over objections to cost and scope
Summary
The Health Services Board voted 4–2 to engage Best Doctors for expert second opinions; commissioners debated the per-member cost, face-to-face expectations and potential budget implications before approving the engagement subject to final pricing.
San Francisco — The Health Services Board voted to contract with Best Doctors to offer members expert, document-based second opinions for complex or unclear diagnoses. The decision passed by roll call, 4–2.
Aon Hewitt and Best Doctors described a process in which members or the plan may initiate a review, records are collected and a subject-matter expert produces a detailed, evidence-based report; Best…
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