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Blue Shield tells board about Anthem cyberattack; about 758 City members may be affected

San Francisco City Health Service Board · March 13, 2015
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Summary

Blue Shield reported it has identified about 758 City and County of San Francisco members who may have been affected by the recent Anthem data breach and said Anthem will offer two years of identity repair and credit monitoring to affected members.

Blue Shield representatives briefed the Health Service Board on the recently disclosed cyberattack affecting Anthem and related Blue Cross/Blue Shield entities. Blue Shield said Anthem’s preliminary report estimated roughly 59,000 members across affected Blue Cross/Blue Shield plans may have had data accessed during the breach.

Blue Shield told the board that, based on Anthem’s analysis and cross‑checks, approximately 758 City and County of San Francisco members may be among those identified as affected. Blue Shield said Anthem has reported no evidence that banking or credit card data were compromised and that there is no indication medical information was targeted or obtained. Anthem is expected to send affected members a notice with details about the breach and to make two years of identity repair services and credit monitoring available.

Blue Shield said it will send a preliminary notice to the identified City members next week and will keep the board apprised as the vendor receives additional details from Anthem. Board members asked follow‑up questions about specific pharmacy billing complaints and Blue Shield said it would investigate individual member issues and report back to Director Dodd.