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UnitedHealthcare audit: Aon Hewitt finds 98.32% financial accuracy; UHC agrees to corrections and will run impact reports
Summary
Aon Hewitt's claims audit found 98.32% financial accuracy for UHC City Plan claims; UHC agreed to most statistical errors identified, recovered several overpayments and reimbursed underpayments, and committed to impact analyses for systemic issues and follow‑up corrective actions.
A statistical audit of UnitedHealthcare claims for the City Plan, presented at the Sept. 11 board meeting, found financial accuracy of 98.32 percent across a stratified random sample of 2,220 claims. Aon Hewitt explained that the audit methodology estimated a 1.68 percent mispayment rate (overpayments and underpayments…
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