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Landlords and providers press commission: return vacant units, address deaths in supportive housing and examine scattered-site program

San Francisco Homeless Oversight Commission · March 21, 2024
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Summary

Public commenters and providers urged the commission to hold agencies accountable for landlord communication and unit restorations after program transitions, requested data and a formal review of deaths in supportive housing, and asked for a deeper public briefing on the scattered-site housing program.

Multiple members of the public used the commission's public-comment time on March 21 to raise urgent operational concerns.

A Bayview landlord, Jessica Middleton, alleged during remote comment that Hope House had been defunded and $10 million redirected to the Felton Institute, that the program closed and failed to relocate residents, and that landlords were not being returned vacant units or given clear communication. She asked the commission to direct the department to work with the City Attorney and other agencies to resolve outstanding landlord issues. The department did not provide an immediate on-the-record denial in that segment and staff said they would follow up through the commission secretary.

Providers and others also urged the commission to take a public health approach to deaths in supportive housing. Several speakers asked the department to develop a method to track deaths and work with the Department of Public Health and the medical examiner (citing multidisciplinary review models) so the system can identify service gaps and needed supports. Director McSpadden agreed the topic merits careful planning with DPH and said staff would return with options for how to present and address the issue.

Community members and providers asked for a deeper presentation on the scattered-site housing program (eligibility, landlord relationships, transfer criteria, and comparative costs versus fixed-site programs). Provider representatives praised youth-focused conversions (Casa Esperanza, 5630 Mission) but asked for more transparency about vacancy and provider-level data. Several speakers asked the commission to support a convening or a joint presentation with DPH and other city agencies to examine deaths and service gaps.

The commission asked staff to consider convening DPH and to present proposals on family-system oversaturation and provider staffing/retention in upcoming meetings.