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HSH announces same‑day family shelter referrals, pauses new rapid‑rehousing placements amid falling vacancies

San Francisco Homelessness Oversight Commission · January 4, 2024
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Summary

HSH reported operational reforms intended to speed family shelter access—ending 72‑hour holds and removing a verification step—and said it will pause new rapid‑rehousing placements because of a long queue while continuing problem‑solving services; housing vacancies declined toward a 7% target.

San Francisco’s Department of Homelessness and Supportive Housing told the Homelessness Oversight Commission that it has reworked family shelter intake to reduce delays and make better use of scarce beds.

Executive Director Shereen McSpadden said the department began same‑day shelter referrals on Dec. 26 and ‘‘we will no longer be holding shelter beds or units for up to 72 hours.’’ The change also removes a separate verification step for unsheltered status that staff said had delayed placements.

Why it matters: HSH said the reforms are intended to reduce offline beds reserved while families consider offers and to prioritize placements for families with the…

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