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Clean Power SF reports rising delinquencies; AMP and PCIA changes could shift bills
Summary
SFPUC staff told the San Francisco LAFCO that residential delinquencies have risen during COVID‑19, CARE/FERA enrollment increased and a CPUC‑created Arrearage Management Program (AMP) could forgive arrears but depends on CPUC cost‑recovery decisions; PG&E’s PCIA undercollection filing could add about 1¢/kWh (~$3/month) to bills if collected over 12 months.
Michael Hyams, Clean Power SF program manager at the San Francisco Public Utilities Commission, told the Local Agency Formation Commission that COVID‑19 has driven higher bill delinquencies among Clean Power SF customers and that low‑income customers have been disproportionately affected. Hyams said SFPUC applied a one‑time bill credit in October to customers enrolled in CARE and FERA and that preliminary analysis shows a 43% reduction in overdue CARE accounts after that credit.
Hyams presented district‑level data showing roughly a quarter of residential Clean Power SF accounts were up to 30 days past due at the mid‑October snapshot, with some districts showing rates near 40%. He said about 8% of accounts were 31–60 days past due…
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