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Clean Power SF reports high retention, launches budget‑billing pilot and readies IRP to CPUC
Summary
Clean Power SF told LAFCO it has a 3.6% opt‑out rate (over 96% retention), a 1.8% super‑green upgrade rate (about 6,800 accounts), and is piloting a new optional budget‑billing program to flatten seasonal bills. Staff also outlined two pending rate actions and an integrated resource plan due to the California PUC in spring 2020.
Michael Himes, director of Clean Power staff for the San Francisco Public Utilities Commission, told the San Francisco Local Agency Formation Commission on Nov. 15 that Clean Power SF is maintaining strong customer retention while rolling out new programs and planning documents.
Himes said the program’s opt‑out percentage is currently 3.6%, giving a retention rate above 96%, and that the super‑green upgrade rate — customers that opt for 100% renewable supply — is about 1.8%, representing more than 6,800 accounts; about 500 accounts upgraded since August. He announced Clean Power SF was one of seven global winners of a C40/Bloomberg…
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