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Clean Power SF nears citywide enrollment; outreach campaign raised awareness but 'Super Green' opt‑up remains low

San Francisco Commission on the Environment · March 26, 2019
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

SFPUC reported Clean Power SF had enrolled about 111,000 accounts and expects a major April cutover that will bring enrollment to about 365,000 accounts; Super Green opt‑up was 3.8% and staff and commissioners discussed outreach and sign‑up barriers.

San Francisco Public Utilities Commission staff and the Department of the Environment briefed the Commission on March 26, 2019 about Clean Power SF enrollment and a recent department outreach campaign intended to increase public awareness of the program’s 100% renewable “Super Green” option.

Mike Himes of the SFPUC said Clean Power SF was actively serving about 111,000 customer accounts (roughly 30% of potential city accounts), with a customer retention rate around 97%. He reported a Super Green opt‑up rate of about 3.8% — roughly 4,000 accounts — and said the SFPUC will welcome about 250,000 additional accounts in an April enrollment with customers starting to cut over on April 1;…

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