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San Francisco EMS offload times rise to 46 minutes; department exploring tech and partnerships
Summary
Deputy Chief Sandra Tong told the commission ambulance patient offload time rose to 46 minutes in January (target 20), reducing ambulance availability; the EMS division is piloting BLS ambulances and pursuing technical solutions and civic-bridge analysis partnerships.
Deputy Chief Sandra Tong told the Fire Commission on Feb. 14 that ambulance patient offload times — the interval from ambulance arrival to transferring a patient to hospital care — climbed to 46 minutes in January, well above the department's 20‑minute goal.
"The goal is within a 90% of the time, 20 minute transfer time," Tong said while reviewing monthly EMS metrics. She noted the sequence of averages: roughly 34–35 minutes in November, 40 minutes in December and 46 minutes in January, and said the…
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