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DBI unveils five‑year strategic plan to boost safety, customer service and revenue
Summary
The Department of Building Inspection presented a five‑year strategic plan focused on seismic safety, permitting reforms, inspections, workforce development and revenue sufficiency; DBI plans cross‑divisional work teams and an all‑staff rollout beginning May 1.
The San Francisco Department of Building Inspection on April 17 presented a five‑year strategic plan that lays out goals for building safety, permitting improvements, inspection enhancements, public trust, workforce development and sustainable revenue.
Communications Director Patrick Hannon said the plan, developed with a local consultant following stakeholder interviews and surveys, establishes the department’s mission and six goals and will be implemented through cross‑divisional work teams and Microsoft Project tracking. "We began with research, stakeholder interviews and a SWOT assessment," Hannon said, adding that the department expects initial work teams to convene in May and…
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